Promoting Environmental Activities at Group Sales and Rental Agencies
Independent Practitioner's Assurance
Komatsu promotes education and guidance for making improvements, with safety and environment as a central theme, for the sales and service departments.
Revising the Environmental Guidelines for Sales Agencies
In January 2017, the "Revised Environmental Guidelines for Sales Agencies" was distributed to sales agencies and rental companies of construction machinery, as well as to fork lift sales agencies and group rental companies. The guideline contains compliance items and standards regarding environmental issues (waste treatment, waste-oil treatment, treatment of wastewater from vehicle washing, etc.) that are closely related to each company's work sites.
Promoting the Educational Activities of Group Sales and Rental Agencies
The implementation method of the "Environmental Guidelines for Sales Agencies" uses the PDCA method, whereby the improvement of environmental aspects is effected by repeating its cycle. Komatsu works jointly with their counterparts at various companies by visiting the sites of various sales agencies and rental companies to ensure compliance with the "Environmental Guidelines for Sales Agencies" as well as inspecting sites, realities, and actual products to implement support activities such as supervising the sites and proposing remedial actions that are tailored to each location (implemented at 70 locations in 20 companies in FY2016).
Also, as a systematic effort towards environmental conservation at the group sales and rental agencies of construction machinery, action is being taken to qualify for the international standard on the environmental management system (ISO14001), with the goal to achieve qualification during FY2017.