Communication with Stakeholders

Communication with Shareholders

Along with striving for high managerial transparency, Komatsu discloses information in a proper and timely manner through constructive approaches to investor relations around the world, while at the same time conducting interactive dialogue.

1. Activities for Corporate Investors and Securities Analysts

On the same day that quarterly business results are announced, the company holds explanatory sessions for corporate investors and securities analysts and also releases this information on its website. Corporate representatives visit institutional investors outside Japan, primarily in the U.S. and Europe, to explain recent business performance and other critical information.

2. Informational Meeting for Individual Shareholders

To furnish an opportunity to communicate with individual shareholders, Komatsu convenes shareholders' meetings in major cities in Japan twice a year, with top management explaining the company's performance and management strategy. In 2016, we held meetings in Toyama City and Sapporo City in December and the president CEO explained the business environment and corporate performance. Many questions were raised during the Q&A session, which covered a wide range of topics, including Komatsu's management policy, overseas business development, and governance.

Since these meetings were launched in 1997, they have been convened 43 times, with about 13,000 shareholders participating to date.

Shareholders' meeting held in Toyama City in December 2016
Shareholders' meeting held in Sapporo City in December 2016

3. Plant Tours for Individual Shareholders

Komatsu has been holding plant tours for individual shareholders to further deepen their understanding of the company. Tours were held at the Awazu Plant (Ishikawa) and Ibaraki Plant (Ibaraki) in October 2016, then Osaka Plant (Osaka), Oyama Plant and Tochigi Plant (Tochigi) in March 2017 for thirteen days in total.

Plant tour for shareholders at the Awazu Plant in October 2016
Plant tour for shareholders at the Oyama and Tochigi Plant in March 2017
Plant tour for shareholders at the Osaka Plant in March 2017

4. Techno Center Tours for Individual Shareholders

Komatsu offered Techno Center tours (Izu City, Shizuoka Prefecture) in March 2017 for two days for shareholders and their children or grandchildren. We demonstrated equipment such as dump trucks, hydraulic excavators and wheel loaders, and also provided tours during which visitors could observe machinery in operation so they could become more familiar with our products. Our employees also taught crafts and science classes, and had stamp rallies.

Visitors watching an operational demonstration during the Techno Center Tours in March 2017

5. Meetings for Individual Investors

Meetings for individual investors

Komatsu holds meetings for individual investors to explain about our business and management strategies and to cultivate a deeper understanding of our company. In FY2016, these meetings were held in 10 cities in Japan.

Events for Shareholders in FY2016 (in Japan)

  Location Approximate Number of Participants
Shareholders' Meeting

Toyama, Sapporo


Plant Tours for Shareholders

Awazu Plant, Ibaraki Plant, Osaka Plant, Oyama and Tochigi Plant, etc.


Techno Center Tours

Komatsu Techno Center (Shizuoka)


Meetings for Individual Investors

10 cities in Japan


Communication with Employees

At Komatsu, the president convenes a “Meeting with the President” periodically at each business site in Japan. At these meetings, the president directly explains the business environment and related issues, and also takes part in a Q&A session held for employees and the top management. The content of these meetings, held at the head office in Tokyo, is simultaneously transmitted by TV broadcast to other business units in Japan and later published on the company intranet in English to share the information with Group employees around the world. Also, at overseas subsidiaries, we are being proactive about holding employee meetings to provide a place for communication to take place with the local Group employees.

In addition, we launched an intranet bulletin board, entitled “Virtual Office of President,” in January 2014 to share with employees around the world the questions and answers exchanged during the Meeting with the President. The site is updated each week with new questions, and as of March 31, 2017 a total of 155 questions on specific topics, along with the president's answers, explanations and messages to employees, have been published in Japanese and English.

Employee meeting held at the main office the day after financial statements were announced in April 2016
“Virtual Office of President” on the intranet

Communicating with the Local Community (Efforts in Japan)

We regularly open our plants to the public and hold various events during “Plant Fairs” to cultivate an understanding of our business among local residents. The events were held at eight plants in FY2016 and were attended by about 67,800 people.

Date Plant Number of Visitors (approx.)
May 22

Ibaraki Plant


May 28

Oyama and Tochigi Plant


July 16

Kanazawa Plant


August 28

Awazu Plant


September 24

Koriyama Plant


October 23

Shonan Plant


November 6

Osaka Plant


Ibaraki Plant
Oyama and Tochigi Plant
Kanazawa Plant
Awazu Plant
Koriyama Plant (Judo class)
Shonan Plant
Osaka Plant