Komatsu Group’s Responses to Expanding Infections of Coronavirus (COVID-19)

May 26, 2020

We express our sincere condolences to the people who have lost loved ones to COVID-19. We also wish a speedy and full recovery to all those who are currently infected by the virus. We extend our sincere appreciation to those who are making their utmost efforts to prevent infections from spreading.


Komatsu group places top priority on the safety and health of our customers and suppliers, residents of local communities, and employees and their families. Komatsu works to prevent coronavirus infections from spreading, based on the policies of the governments of host countries where Komatsu conducts business. Its construction, mining and utility equipment, forest machines and industrial machinery are needed by customers engaging in essential businesses to support critical social infrastructure. For Komatsu to fulfill its responsibilities to customers, it will continue to supply products, parts and service after implementing thorough countermeasures against infections.


In Japan, the government has decided to lift the state of emergency in 39 prefectures on May 14. As we still have some business bases in the prefectures under the state of emergency, we are ensuring infection-preventive measures based on the requests and guidelines of the respective municipal governments. Employees, who are not directly involved in production at plants, engage in teleworking, as a general rule, Concerning the employees directly involved in production at plants, we are taking infection-preventive measures (fever checks, no use of public transportation, and the avoidance of crowded places, such as locker rooms) before starting work. 


With respect to the effects of the expanding infections of Coronavirus and the conditions of Komatsu Group companies in Japan and elsewhere, we will continue to update this information into the future. 


[Basic Policies]
1. We place top priority on the safety and health of customers and suppliers, residents of local communities, employees and their families, and work to prevent infections from spreading based on the policies of the governments of host countries where we conduct business. 

2. Our construction, mining and utility equipment, forest machines and industrial machinery are needed by customers engaging in essential business to support critical social infrastructure. For us to fulfill our responsibilities of continuing the supply and providing the product support, we undertake production, logistics, service and other operations after implementing thorough countermeasures against infections. 

3. We will achieve full accountability to our stakeholders and conduct timely disclosure of appropriate information. 


[Effects of Coronavirus pandemic on our business
Concerning the effects on production, sales and business results as affected by the regulations based on the policies of related governments in the world, we provide information in the following news releases.


[Komatsu Group’s efforts]


[Daily data from KOMTRAX](May 26 update)
To inform the public of the current operating conditions of Komatsu construction equipment at worksites around the world, we disclose the hours of operations (daily average) by region, which we obtain from our KOMTRAX (Komatsu Machine Tracking System).
(Data are updated weekly for a designated period.)


[Conditions of Komatsu Group companies in Japan]
・Komatsu-no-Mori: Temporarily closed(April 30 update)
The Waku Waku Komatsu Pavilion and Waku Waku Komatsu Pavilion 2 are temporarily closed. All events, including test operations of machines, are also suspended.

Period of suspension

February 29 (Wed), 2020 – Closed until further notice.

  • The information described is at the time of presentation and may be subject to advance notice.